Bringing International Standards
At Total Bangun Persada, we are proud of the international standards we bring to Indonesia’s construction industry and our ability to compete with international contractors in the Indonesian marketplace. In fact, we are one of only a handful of Indonesian building contractors able to do so.
We have been able to meet international contracting standards for a number of reasons.
Through our long history of involvement in Indonesian construction, we have earned a very good reputation as a building contractor with our customers throughout the country.
We have an established track record for a high level of service commitment to our customers - before, during and after the completion of the project.
We are known for our ability to consistently meet expectations in delivering quality in every aspect of our operations and our unfailing record of on-time project completion and delivery at the lowest possible cost.
All of these strengths have their foundation on a structure designed to deliver quality through the trinity of people, tools and systems. Our people undergo intensive indoctrination to instill within them a strong adherence to our customer-oriented way of bussiness. Additionally, they are trained for technical competence as well as specialist skills. Our people are given tools such as Quality Improvement Teams that serve to both empower them as well as to enhance their overall work quality. Finnally, quality is delivered through formalised systems such as the ISO 9001 for which we receive certification in April 1997 and this was further enhanced by our ISO 9001:2000 accreditation in June 2002.
Our international standards has been recognized in 2003 by Superbrands, a London-based independent arbiter of branding. Our entry into this elite membership aligns our standards with more than 800 world's leading brands such as Audi, Cathay Pasific, FedEx, Intel, Jaguar, Sony and Unilever. Our recognition as a Superbrand underscores the attributes of the Total Bangun Persada brand in terms of market dominance, longevity, goodwill, customer loyalty and market acceptance.