Message from The Chairman

Pride and excellence - two simple words; understood by all, practiced by some, but embraced by only a few.

At Total Bangun Persada, pride and excellence are not mere words: together, they form the framework of how we do business. It is a philosophy that has guided our growth in becoming Indonesia's largest building-construction organisation and it is a philosophy, which will continue to shape our evolution well into the future.

Our chosen profession is neither complicated nor unique. Nevertheless, it is one that demands our full commitment to building and proving our trust and reliability to all of our shareholders.

A cornerstone for our success is our unequalled customer orientation. We take pride in our ability and our commitment to build and nurture quality relationships with each of our clients. Regardless of their size, we keep their best interests in mind by pro-actively providing them with sound and impartial advice on all their project needs and fulfilling these needs with fair and competitive pricing. Our strong customer orientation is becoming a science that involves a rigid system of measurement, which enables us to accurately complement what we do and how we perform with the needs of our clients.

We also maintain a consistent focus on quality in its various forms. Over the past three decades, we have institutionalised our systems so that quality is a common thread that runs through everything we do. We bring quality to our business by specialising and concentrating our energies in building projects where we have the highest level to expertise. We add quality to out projects through the many innovative services what we offer, such as specially tailored design construct services and well-developed turnkey construction capabilities. We instill quality in our people through rigorous training that extends far beyond core competencies to include specialised skills for each individual project. In addition, we incorporate quality in our processes through international contracting standards and through our accreditation with ISO.

Ultimately, our ability to build trust and prove our reliability lies simply in our commitment to performing even the most ordinary tasks, extraordinarily.

This has made us the partner of choice for many of Indonesia's most prestigious building projects and has earned us an enviable list of repeat customers.

We believe it is no longer enough just to know how to do a job; even more important is wanting to do it to the best of our ability and the desire to continually improve upon it. By continuing to do this, and by making this a core feature of our culture, we create an enduring industry leadership that will withstand the test of time.

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